Modern permitting for modern cities.
Replace spreadsheets and legacy portals with a unified development services platform your staff and residents actually enjoy using.
Pace
Faster permits, fewer status calls.
Give your teams and applicants one clear view of every application, where it's stuck, and what needs to happen next.
Submit. Route. Review. Inspect. Close.
The public path and the staff queue stay on the same file.
- Submit
- Route
- Review
- Inspect
- Close
Public apply
Submit
A contractor files. Plans land on the record. A reference goes out.
Northbridge · NB-2026-01428
NB-2026-01428 issued
- Applicant
- Elena Vasquez
- Type
- Commercial alteration
- Site
- 412 Harbor Lane
Staff workspace
Route
Building, Fire, and Public Works receive the same file. No forwarded inbox.
Northbridge · NB-2026-01428
3 disciplines queued
- Building
- Routed
- Fire
- Routed
- Public Works
- Routed
Shared queue
Review
Comments and SLA clocks stay on the application. The conversation is the file.
Northbridge · NB-2026-01428
A. Chen · due Thursday
- Building
- In review
- Fire
- Cleared
- Public Works
- Need drainage
Field
Inspect
Results post back to the staff workspace the examiner used that morning.
Northbridge · NB-2026-01428
Foundation · 8:30 AM
- Result
- Pass
- Inspector
- R. Hale
- Posted
- On the record
Issue
Close
Issuance and closeout stay visible to the applicant. Status matches staff.
Northbridge · NB-2026-01428
Permit issued
- Status
- Issued
- Public tracker
- Updated
- Staff queue
- Closed
Built for the people who run the counter
Applications, the review queue, and a dashboard leadership will open.
Every open file, one list
Status, SLA, and the lead stay on the record. Staff stop asking who has the file.
Applicants check status themselves
Look up a reference, see where the file sits, and upload what staff asked for.
Work moves. Nothing gets lost.
All routing, notices, and steps live on the application record so your team never relies on individual inboxes.
Rules handle the handoffs.
Define once how Building, Fire, and Engineering should receive files. The route lives on the application, not in a forwarded email.
Inspections, zoning, licensing, and code. Same hub.
Modules for the work around the permit. Not a second system.
Inspections
Schedule, assign, and close field visits on the same application reviewers already use.
Zoning
Variances, site plans, and hearing packets stay on a planning case with a durable trail.
Licensing
Business licenses, renewals, and contractor credentials sit beside the permit file.
Code enforcement
Complaints, notices, and follow-ups keep history that survives every handoff.
Routing rules
Building, Fire, and Public Works receive the file when the project type says they should.
Process map
Each city draws the stages it actually runs. The queue follows that map.
Before you book time
Who is City Permit Path for?
City CIOs, city managers, development services directors, permitting managers, inspectors, and operations staff. It is a staff workspace with a public apply and status path, not a generic project tool.
What work runs through the hub?
Building permits, plan review, inspections, business licensing, zoning and planning cases, and code enforcement. Each city configures the workflows it actually runs.
Does this replace our GIS, payments, or identity provider?
No. The hub sits with the systems cities already use. GIS, payments, and SSO are integration-ready. We map them during a pilot rather than asking you to rip anything out on day one.
Can a plan review tool connect?
Yes. Plan review software joins through integrations. The file stays in City Permit Path so comments and status are not stranded in a side inbox.
Can the public apply without a city staff account?
Yes. Anyone who applied can start on a city apply path, receive a reference, and check status. Staff sign in to the scoped workspace for reviews and closeout.
How is access scoped?
Each city is a tenant. Role-aware queues, membership, and a durable audit trail keep public applications and staff decisions aligned.
Are the cities on this page customers?
No. The names are real places City Permit Path is built for.
How do we see a demo?
Use the form on this page. The same form covers demo requests, questions, and contact. We follow up with a walkthrough of the staff workspace and the public path.
See it with your city's work
Tell us the city and what you want to walk through. Same form for demos, questions, and contact.
